Requests and quotes
Requests from email, phone, the portal or partners arrive in one place. You set the price and send a quote, or approve the trip straight away.
PassengerOS by OS247 · Passenger transport
Passenger transport software from order to invoice.
PassengerOS runs passenger transport from order to invoice in one workflow, for taxi, care transport, coach and group travel.
Definition
What is PassengerOS?
PassengerOS by OS247 is taxi dispatch and passenger transport software for taxi, care transport, coach and group travel. It brings requests, planning, execution and invoicing together and replaces separate planning, administration and invoicing tools. The system runs on the transport company's own hardware or in an EU cloud. Employees work from one workflow, while the planner remains responsible for decisions about the operation. For sole traders, partnerships and SMEs in passenger transport. The software interface is available in Dutch and English.
Focus product
Why PassengerOS
Every role, from booking desk to driver to finance, sees exactly what the task needs, nothing more.
- →Invoices for completed trips are ready for you to upload to your accounting software. An accounting integration is not included.
- →The system proposes, a person decides: every key step is confirmed by an authorised employee.
- →Sealed trip records: every invoice traceable to what was actually driven.
- →Errors blocked before they exist: duplicate bookings, infeasible plans, unqualified drivers.
- →The driver works in the same system. They view the trip and record its progress, without a separate app.
Modules
The modules in PassengerOS.
PassengerOS covers the process from request to invoice in four modules.
Planning
Trips are assigned to a driver and vehicle, then released. The driver views the trip and records its progress in the same system, without a separate app.
Customer portal
Customers submit requests, approve quotes and track the status of their trips.
Invoicing
Completed trips become invoices ready for you to upload to your own accounting software.
In Enterprise, we configure extensions such as a separate driver app, driver schedules and availability, timesheet exports, custom documents and integrations to fit the way you work.
How it works
From order to invoice in four phases.
01
Request
Requests from every channel (mail, portal, phone, partner) are made readable. An employee checks data, price, approval and payment.
02
Plan
The system only builds feasible plan proposals and shows honestly what does not fit, and why.
03
Execute
The driver works from a day assignment, even without coverage. The control room guides deviations through fixed steps.
04
Close
Evidence is checked and sealed. Completed trips become invoices ready for you to upload to your own accounting software.
Control room
Disruptions are playbooks, not panic.
For every scenario a fixed playbook is ready, with an owner, options and visible consequences.
delay
breakdown
flight diversion
driver unavailable
passenger not found
incident & duty of care
Specialty
Built for the hardest trips.
- →Airport trips. Flight tracking, waiting-time rules and welcome boards, from gate to boarding.
- →Hotel and concierge trips. Guest, payer and front desk separated, with aliases where needed.
- →Corporate transport. Approval flows per client, tariff versions with effective dates, cost centres.
- →Group transport and series. Multiple vehicles, participant lists and recurring trips without surprises.
- →Partner outsourcing. Outsource trips with bounded data sharing and a closing partner settlement.
Common doubts
What transport companies ask us.
"We already run on spreadsheets and a planning board."
PassengerOS replaces the phone calls and the loose lists, and shows what you are missing today: unassigned trips, expired documents, open deviations.
"Automation makes mistakes."
In PassengerOS, a person always decides; the system prepares and guards. Every change and every decision can be found in the audit and decision log.
"Our drivers are not IT people."
In PassengerOS, the driver works in the same system. They view the trip and record its progress, without a separate app.
"Compliance is a headache file for us."
The design of PassengerOS includes sealed evidence, retention periods, minimal data sharing and a visible change trail.
How is the price of PassengerOS determined?
PassengerOS is available as Basic (a fixed monthly fee per company, all modules, unlimited users) or Enterprise (configured for your processes, optionally with AI agents, price on request). Both have one-time start-up costs. Ask us for the current Basic price.
Packages
Basic and Enterprise.
Basic
The complete software as it runs today, with all modules included. Unlimited users and vehicles within your company. Configuration and team training at the start, with hosting and updates included. A fixed monthly fee per company. For sole traders, partnerships and SMEs ready to start today.
Enterprise
Everything in Basic, configured around your processes and requirements. Your own workflows, fields and documents, with your own rules and approvals. Integrations with your planning, customer management and email systems. A separate driver app if required. Everything is configurable, so you do not have to adapt to a fixed package. A dedicated contact and delivery in stages. Optionally, we deploy AI agents that take over recurring tasks in your process, such as processing requests or preparing quotes. Price on request.
Both packages have one-time start-up costs. Ask us for the current Basic price.
Request pricingAlso by OS247
For freight transport and distribution, see LogisticsOS by OS247 with planning, driver app, POD and invoicing. For a different operational process, read about custom automation and software by OS247.
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